Website Contact Information:
- Our hours for web related sales / product inquiries, status of existing orders and refund requests are Monday-Friday 8:30a.m - 5:00p.m PST.
- If you are interested in picking up your order please make arrangements with a customer service representative by calling (562) 408-1984.
- Please email us at firstname.lastname@example.org for any web related inquiries or orders.
Messages: In the event that our staff is busy and unable to take your call, please leave a message or send us an email. We will make every effort to respond to your inquiry within 4 hours. Messages placed after hours will be returned the following business day.
We Accept All Major US Credit Cards & PayPal: Credit card & PayPal orders are usually processed on the same day. In some cases, processing may be delayed until product availability is confirmed.
Checks: Please make checks payable to "PTM, Inc.". Mailing address for all check payments can be obtained by emailing us a request directly at email@example.com.
Wires: We accept US and foreign wires. Please contact us for wiring instructions. U.S. wires usually clear within 24 hours.
PTM Locations:PTM Distribution Warehouse (Wholesale and Online Will-Call Only)Mon - Fri, 8:30am – 5:00pm PST1011 West Artesia Blvd., Compton CA 90220Phone: 310-603-0888 I Fax: 310-603-0779 PTM Retail Store (Wholesale, Walk-ins and Online Will-Call Only)Mon - Sat, 8:30am – 5:00pm PST7801 Somerset Blvd., Paramount CA 90723Phone: 562-408-1984 I Fax: 562-408-4906 ** Orders Must Be Completed Online Prior To Pick Up ** Please submit any questions or concerns in the form below: