Contact Us

Website Contact Information:  

  • Our hours for web related sales / product inquiries, status of existing orders and refund requests are Monday-Friday 8:30a.m - 5:00p.m PST.   
  • If you are interested in picking up your order please make arrangements with a customer service representative by calling (562) 408-1984.  
  • Please email us at for any web related inquiries or orders.

Messages: In the event that our staff is busy and unable to take your call, please leave a message or send us an email.  We will make every effort to respond to your inquiry within 4 hours.  Messages placed after hours will be returned the following business day.

We Accept All Major US Credit Cards & PayPal: Credit card & PayPal orders are usually processed on the same day. In some cases, processing may be delayed until product availability is confirmed.

Checks: Please make checks payable to "PTM, Inc.". Mailing address for all check payments can be obtained by emailing us a request directly at

Wires: We accept US and foreign wires. Please contact us for wiring instructions. U.S. wires usually clear within 24 hours.

PTM Locations: 

PTM Distribution Warehouse (Wholesale and Online Will-Call Only)
Mon - Fri, 8:30am – 5:00pm PST
1011 West Artesia Blvd., Compton CA 90220
Phone: 310-603-0888 I Fax: 310-603-0779
PTM Retail Store (Wholesale, Walk-ins and Online Will-Call Only)
Mon - Sat, 8:30am – 5:00pm PST
7801 Somerset Blvd., Paramount CA 90723
Phone: 562-408-1984 I Fax: 562-408-4906
** Orders Must Be Completed Online Prior To Pick Up **
Please submit any questions or concerns in the form below: